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George Thomas
Mobile No:
180 M G Road, Res. Mob No:
180 M G Road, Res. Mob No:
19stCross, Email:
Bangalore-5XXXXX
Objective
To obtain a challenging position in a dynamic organization and be an integral part of growth oriented company. To utilize and grow my analytical, research and technical skills in Systems Administration
Experience Summary
- Over 3 years of industrial experience in Microsoft Windows Platform.
- MCP, MCSA, MCSAM, MCSE Course.
- Good technical skills & troubleshooting skills.
- Excellent communication and customer management skills.
Job Title History
Designation Company Period
Technical Support Engg Company December 2008 - Present
Desktop support Engg Company April 2008 – November 2008
Desktop Support Engg Company December 2005 – January 2007
Computer Skills
Server : Windows® (2000 & 2003 Server)
Client : Windows® (9X, ME, 2000 Professional, XP, Vista )
Applications : MS Office (2000, XP, 2003, 2007)
Applications : MS Office (2000, XP, 2003, 2007)
(Word, Excel, PowerPoint, Outlook ),Lotus Notes,
Net meeting, VNC Viewer, Internet, Antivirus, Firewall, VMWare etc.
Net meeting, VNC Viewer, Internet, Antivirus, Firewall, VMWare etc.
Technical Knowledge
¨ Assembling of PC’s
¨ Installation & Troubleshooting of Software’s & Hardware Devices
¨ Installation & Troubleshooting of Operating System
¨ Configuration of Domain & Workgroup
¨ Configuration of ADS, DNS, Wins, DHCP, IIS, Profiles, Group Policy
¨ Configuration of Exchange Server, Users & Groups, OU, Cluster nodes
¨ Installation & Configuration of Router, Switch, Modem
¨ Configuration of VLan, VPN, Nat , RRAS , Sites etc
¨ Installation & Configuration of Wireless Access Point, Bluetooth.
Work Experience
Total Experience:3 Years
1) Working as a Technichel Support Engineer with ABC Computers Ltd, Bangalore for its Client ABC Technologies, and Bangalore from December 2008 onwards.
1) Supporting Of Computer Software & Networking.
2) Working with Outlook & Outlook Express, Lotus Notes.
3) Troubleshooting Software through remotely using Net meeting, VNC viewer and Dame ware
4) Escalation of customer issues with different levels of support.
5) Configuration of Printers, Scanners through remotely.
6) working experience in Citrix platform
2)Worked as Desktop support Engineer with Cognizant technology solution, Bangalore from April 2008 to November 2008
1) Supporting Of Computer Hardware & Networking.
2) Installation of Windows 2000 / 2003 Servers
a. Active Directory Management, Group Policy Management
b. Configuration of DNS, DHCP Servers
3) Installation & Troubleshooting of Client Operating System.
4) Escalation of customer issues with different levels of support.
5) Backup Using Backup Exec 9.1/ NTBackup.
6) Working with Outlook & Outlook Express.
7) Configuration of Modem, Printer & other Hardware Devices.
3) Worked as Desktop Support Engineer with Trax e services from December 2005 to January 2007
1) Assembling of PC.
2) Troubleshooting of Operating system and Hardware devices.
3) Working with Outlook Express & Outlook.
4) Responsible for Backup using NTBackup.
Academic
1) Diploma in Computer Science with 60% from ABC Technichel University, Bangalore
In the year 2004
2) SSLC with 52% from The ABC English medium school (CBSE) High School Year 2001.
Technical Qualification
1) Master in Network Administrator from ABC Computer Hardware & Networking Institute, Shivajee nagar, Bangalore in the year 2007.(Duration: 1 year)
Level 1
v Network Essentials (N+)
v Microsoft Certified System Engineer (MCSE) 2003
v Cisco Certified Network Associate (CCNA)
Level 2
v Certified Wireless Network Administrator (CWNA)
v LINUX (Red hat Enterprises Linux)
v Checkpoint Certified Security Associate (CCSA)
v Cisco Secure PIX Firewall Advanced (CSPFA)
Languages Known
English, Hindi, Bengali, Kannada
Personal Details
Name :
Sex : Male
Date of Birth :
Father’s Name :
Marital Status : Single
Nationality : Indian
Caste & Religion :
Permanent Address :
Passport Details:
Passport no :
Date of Issue :
Date of Expiry :
Declaration:
I, hereby declare that the above furnished information is authentic to the best of my knowledge.
Place: Bangalore George Thomas
Date: Download Resume Format Here!!!