Sample Template of an Excellent Restaurant Manager Resume Example with work experience, International Standard CV, Professional Curriculum Vitae with Free Download in Word Doc or PDF, (2 Page Resume) (Click Read More for Viewing and Downloading the Sample)
George Thomas
180 M G Road
Kolkata - XXXXXX
Home - XXXXXXXX
Cellular - XXXXXXXXXX
George@abc.com
EXECUTIVE SUMMARY
An experience Hotel Manager with 6 years of experience in hotel management; fully qualified for developing, arranging and conducting all hotel jobs, together with front office communication and all over maintenance; resourceful in perceiving and resolving problems.
EMPLOYMENT HISTORY
5-Star Hotel, ABC, Mumbai
Hotel Manager, 2009 - Present
Planned and organized accommodation, catering and other hotel services; analyzed sales figures and devised marketing and revenue management strategies; managed and maintained all year or seasonal lodging facilities.
• Recruited, trained and monitored staff.
• Managed the personnel, financial operations, and the marketing activities of hotels.
• Observed and monitored workers' performance to make sure that company rules and procedures are being followed.
• Ensured compliance with licensing laws, health and safety and other statutory regulations.
ABC Hotel, Bangalore
Hotel Manager, 2007 - 2009
Used computers to order food and beverages, or prepare reports. Inspected hotel for cleanliness and appearance; Coordinated front-office duties and resolve problems; Communicated with other managers to plan large events; Analyzed sales figures and set business targets.
• Conferred and cooperated with other department managers to coordinate hotel activities, such as weddings.
• Purchased supplies or services from outside vendors, such as laundry, repair, and trash.
• Ensured the correct production and distribution of information and promotion materials.
• Dealt with customer complaints and comments.
ABC Hotel, Bangalore
Assistant Hotel Manager, 2005 - 2007
Assisted in delegating authority and assigning responsibility to all employees; ensured staff received proper training for each position, including safety training and standard operating procedures. Supervised work activities of all employees.
• Assisted in developing and implementing a yearly operating budget including setting room rates, occupancy forecasts, revenue projections and department expenses.
• Maintained records of checking in & out of guests, also handled customer requests and reservations.
• Handled a wide variety of customer needs and concerns.
• Assisted in the food & beverage operations.
EDUCATION
ABC University, Kolkata
M.A., Business, 2004
City College, Kolkata
B.A., Accounting, 2002
SKILLS
• Problem Resolution • Supervisory Skills
• Human Resources • Management Accounting
• Project Planning • Managing Approval Activities
• Front Desk Duties • Customer Relations
• Pro-active & Result Driven • Marketing & Sales
• Time Management • Written & Verbal Communication Skills
CERTIFICATIONS
• Hotel Management, ABC Kolkata, 2005
REFERENCES
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